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Terms

Company’s identity

Entrepreneur Name:
Pyred BV

Registered Address:
Schaapschuur 1-14
1790 Affligem
Belgium

Telephone Number:
+32 2 513 23 05

Email Address:
hello@pyred.com

Company Number:
0475.992.856

VAT Identification Number:
BE 0475.992.856

Use of the website

These terms of use apply to the website http(s)://www.pyred.com/. By using this website, you accept these terms of use and agree to comply with and be bound by them.

Intellectual property

The use of information on this website is free of charge, provided that you do not copy, distribute, or otherwise misuse it. You may only reuse information from this website in accordance with mandatory legal provisions.

Without the express written consent of Pyred, it is not permitted to reuse text, photographs, or other materials from this website. Intellectual property rights remain with Pyred.

Legitimate use

You agree, among other things, not to use the information in an unlawful or illegal manner:

  • You agree not to use the website in a way that damages, distorts, interrupts, suspends, or reduces its efficiency.
  • You agree not to use the website to transmit or post computer viruses, illegal or unlawful material, or material that is otherwise inappropriate (including but not limited to defamatory, obscene, or threatening content).
  • You agree not to use the website in a way that infringes on the rights of any individual, legal entity, or association, including but not limited to privacy rights and intellectual property rights.
  • You agree not to use the website for posting or transmitting promotional or advertising material without prior permission from Pyred, except when explicitly requested by the recipient.

Accuracy of the information

Regarding the prices listed on our website, we strive for the most accurate representation of reality and intended pricing. Errors that arise and are recognizable as programming or typographical errors never justify claiming or assuming a contract or agreement with Pyred. Prices for consumers include VAT; prices for businesses exclude VAT, unless stated otherwise.

The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to allow proper assessment of the offer. All images and specification data in the offer are indicative and cannot give rise to compensation or termination of the agreement.

Pyred aims to maintain the website as up-to-date as possible. Should information or content on this website be incomplete or incorrect despite these efforts, we cannot accept any liability.

Information and/or products on this website are offered without any form of guarantee or claim to accuracy. We reserve the right to modify, remove, or repost these materials without prior notice. Pyred accepts no liability for any information on websites to which we provide hyperlinks.

If advice is provided through the website—directly or indirectly—regarding medical, legal, financial, or other personal or business decisions, such advice is given without any form of guarantee and Pyred cannot be held liable. You should always consult an expert for information tailored to your situation.

Each offer contains sufficient information so that the consumer understands the rights and obligations associated with accepting the offer. In particular, this concerns:

  • the price including taxes;
  • the manner in which the agreement will be concluded and what steps are required;
  • the method of payment, delivery, and execution of the agreement;
  • the period for acceptance of the offer or the period during which the entrepreneur guarantees the price;
  • the cost of remote communication if the costs of using remote communication technology are calculated differently than the regular basic rate for the communication method used;
  • whether the agreement will be archived after conclusion and, if so, how the consumer can consult it;
  • how the consumer can review and, if desired, correct the information provided in connection with the agreement before concluding it;
  • the languages in which the agreement can be concluded: Dutch, French and English.

Changes

Pyred reserves the right to amend these terms to comply with legal obligations. Users are therefore requested to regularly consult these terms to stay informed of any changes or updates. Such changes will be posted on the Site or sent by email to ensure enforceability.

Statistics

Pyred may compile aggregated statistics on the use of this website, such as the browser type, the operating system used or the domain of the website from which you accessed the site. An IP address is personal data: how we handle it is explained in our privacy policy.

Applicable law and jurisdiction

These terms are governed exclusively by Belgian law. Any dispute will be submitted to the courts of the judicial district where Pyred has its registered office (Affligem): the Dutch-speaking courts of Brussels, without prejudice to the mandatory rules on jurisdiction in favour of consumers.

Privacy policy and use of cookies

How we process personal data, and which cookies and similar techniques this website uses, is explained in our privacy policy. You can change your choices at any time via “Privacy settings” at the bottom of every page.

Specific Terms Related to Agreements

Definitions

"Client" refers to any natural or legal person, including private individuals, associations, schools, foundations, government institutions, lessees, buyers, or purchasers.

Application of Terms

These terms apply to all sales, rentals, or services between Pyred and the Client, including agreements requiring third parties. Oral commitments are only binding if confirmed in writing.

Offers and Agreement Formation

All offers are non-binding unless confirmed in writing within 14 days. Prices for consumers include VAT; prices for businesses exclude VAT, unless stated otherwise. Handwritten changes invalidate offers. Confirmed orders obligate the Client to acceptance. Price adjustments due to governmental levies, wage increases, exchange rate fluctuations, or raw material costs may be passed to the Client, who may cancel unexecuted portions within ten days of notification. Illustrations, drawings, and specifications are indicative only.

Execution of Agreement and Delivery

  • Delivery place: Pyred warehouse unless otherwise agreed.
  • Goods are at the Client’s risk from the warehouse.
  • Delivery times are indicative; exceeding them does not justify cancellation or compensation.
  • Partial deliveries may occur; all terms apply.
  • Pyred may subcontract work if necessary.
  • The Client must provide all necessary information in time. Delays allow suspension and extra cost charges.
  • On-site work requires the Client to provide beverages and meals as specified.
  • Pyred may use assignment results for promotional purposes.


Contract Duration and Deadlines

Agreements are indefinite unless agreed otherwise. Execution deadlines are never fatal; exceeding them requires written notice.

Changes to Agreement

Necessary modifications will be made in consultation. Completion time and fees may be affected. No extra costs are charged if changes result from Pyred responsibility.

Confidentiality

Both parties must keep all obtained information confidential unless public or disclosed with consent.

Intellectual Property

Materials provided (offers, reports, designs, etc.) are for Client use only and may not be shared or reproduced. Pyred retains rights over new knowledge or contacts. Clients may not copy products; violations incur a €10,000 minimum penalty plus lost revenue.

Cancellation

Pyred may terminate agreements if the Client fails to meet obligations. Clients may cancel subject to fees:

  • 50% for general cancellation;
  • 75% if canceled within 30 days;
  • 100% if canceled within 14 days before delivery or for custom products.

Right of withdrawal

For services related to leisure activities that are carried out on a specific date, such as a fireworks show or special effects at your event, there is no right of withdrawal (article VI.53, 12° of the Belgian Code of Economic Law).

Termination

All claims become immediately due in cases of:

  • Doubt about Client’s financial reliability;
  • Non-provision of required security;
  • Force majeure;
  • Bankruptcy, liquidation, or asset seizure.


Pyred may suspend or terminate agreements and claim damages.

Complaints

Complaints must be reported within 5 days of completion/delivery. Pyred will correct justified complaints unless futile. Complaints do not allow payment suspension. For consumers, this period does not limit their statutory rights in case of non-conformity.

Returns

Returns require prior written consent and shipping at Client’s expense. Items must be unused, in original packaging, and accompanied by an invoice copy. Consumables cannot be returned. Pyred may charge a 10% administration fee. This does not affect the statutory rights of consumers.

Fees

Fees are based on actual hours unless a fixed fee is agreed. Periodic invoicing applies for assignments longer than 5 days. Price increases may be applied if justified.

Payment

Invoices are due within 30 days of invoice date, payable in the invoiced currency. Late payments incur 10% annual interest and 10% penalty (minimum €100). Non-payment allows Pyred to withhold delivery. For consumers, the rules of Book XIX of the Code of Economic Law apply instead: a free first reminder, a payment period of at least 14 days after that reminder, and compensation limited to the statutory maximums.

Retention of Title

All delivered goods remain Pyred property until full payment, including interest and costs. Clients may not pledge or transfer ownership.

Collection Costs

All judicial and extrajudicial costs, including collection fees, are borne by the Client in case of default.

Liability

Pyred is not liable for late delivery, defects, accidents, or damages from improper use. Liability is limited to insurer payouts or twice the invoice value. Long-term assignments limit liability to the last month’s fee. Clients must maintain insurance for on-site work or equipment use. These limitations do not apply in case of intent, gross negligence, or damage resulting from death or personal injury.

Warranty

Goods not produced by Pyred are guaranteed according to manufacturer terms. Pyred-produced goods: 1 year (except consumables and inflatables). Custom orders: 3 months. Return shipping for warranty items is at Client’s risk. For consumers buying goods, the statutory warranty of two years applies in full; the warranties above come on top of it.

Force Majeure

Force majeure includes all external causes beyond Pyred’s control, including strikes. Obligations are suspended; agreements may be terminated if force majeure exceeds one month. Partially completed work may be invoiced separately.

Impossibility

If execution is prevented by weather, terrain, or third-party negligence, the Client must cover all costs. Outdoor agreements require accessible, flat terrain under normal conditions.

Governing Law and Jurisdiction

Belgian law applies exclusively. Only the Dutch-speaking courts of the judicial district of Brussels have jurisdiction, without prejudice to Pyred’s right to act in the Client’s jurisdiction, and without prejudice to the mandatory rules on jurisdiction in favour of consumers.